It’s Official – Apparently Ebay Does Not Want Digital Goods In It’s Marketplace
OK….the plot thickens. Our associate contacted Ebay once again to find out what the problem was that was keeping him from completing his listing. This time he gets another Ebay rep who confers with yet another Ebay rep. When the original Ebay rep finally does come back to the phone the news is not good. It basically goes like this:
“Since the system is not letting you complete your listing you will need to placed your listing in the classified ads category. The classified ads category…OK…why? He was given the rhetoric about buyer safety…yada…yada…yada. We were just wondering why the buyer is safer if the seller uses the classified ads category than if he uses the Everything Else > Information Products category?
Well let’s take a look at this. A regular listing is 35 cents and a Classified Ad is $9.95. Well it appears that Ebay wants you to think that things will be better for everyone if you pay 28 times what a standard listing fee would be!It is certainly better for them.
Apparently the rules at Ebay change like the shifting grains of sand in a desert…so much so in fact that it seems like you get a different answer when you speak with a different Ebay employee. So the employee you get information from may not actually be incompetent…it may just be that Ebay policies may have changed in between the breakfast and lunch corporate.
As for our associate, he will become one of the many sellers of digital products who will leave Ebay. It would have been nice if he had received an email telling him of a policy change before he spent his precious little free time preparing numerous auctions only to find out that he could run them.
I’m certain that they have some smart people at Ebay, but perhaps the smartest people are not the one that make the seemingly on-the-fly policy decisions. They should certainly realize that the world is growing more and more digital by the day. Maybe Ebay doesn’t want to be a part of that world. That would seem to be contradictory since Ebay itself is a digital company and neither buys, nor sells, nor warehouses.
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